Frequently Asked Questions
Everything you need to know about your SMG4 Store order.
How long will it take for my order to ship?
Standard processing takes 3-5 business days. Once shipped, domestic orders typically arrive within 5-7 business days, while international shipping can take 2-4 weeks depending on your location.
What is your return policy?
We offer a 30-day return policy for unworn and unwashed apparel in its original packaging. Please note that limited edition drop items and clearance products are final sale.
Do you ship worldwide?
Yes, we ship to most countries globally! Shipping rates and customs fees are calculated at checkout based on your specific destination.
How should I care for my SMG4 apparel?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat. Avoid ironing directly on the graphic designs.
Where can I find a sizing chart?
Each product page features a detailed size guide link. We recommend measuring a shirt you already own that fits well and comparing it to our measurements to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.